Anyone ever worked in IT or ICT industry knows about — or at least heard of — SLAs; Service Level Agreements. A service level agreement is a commitment between a service provider and a client. Particular aspects of the service — quality, availability, responsiveness — are agreed between the service…

DevOps Culture and SRE Mindset

DevOps definition has been changed from the time it was coined a decade ago. It was defined by the famous clash between Dev teams and Ops teams but these days it seems most Ops teams work in harmony with Dev teams thanks to DevOps culture. It seems that the reason…

Behnam B.Marandi

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